Policies

 

Returns of unworn garments will be accepted within 10 days of arrival. After 10 days exchanges will gladly be accepted up to 30 days. Please mail the item to:

Make It Good
Attn: Returns
1420 SE Water Ave.
Portland, OR 97214

Returns and exchanges are unavailable on discounted items considered Final Sale.

Unfortunately, we are unable to do refunds or exchanges on underwear once it has been tried on. 

We will gladly exchange or credit the purchase price minus shipping costs to your original form of payment. Unfortunately, we cannot be responsible for lost or stolen items.

We pride ourselves in the quality of all of our products and our items are guaranteed to be free of manufacturing flaws and defects. For more information, do not hesitate to contact info@makeitgood.com

Shipping Information:
Within the US: we ship first class or priority, with tracking.
Shipping within the United States is fairly fast and efficient with USPS.

We gladly ship globally.
Shipping international is fairly speedy to Australia, Canada, and the UK. European countries and shipments to the Middle-East and other parts of the globe typically take a full month to arrive.

Though we like to put our trust in the USPS, errors in shipments do occasionally happen. We do our best but can't be responsible for postal delays or packages lost in the mail. Once a package is confirmed as "delivered" we are not responsible for theft or loss of that package.

IMPORTANT: International orders may be subject to a customs/import duty fee. Check with your local government agency for their duty-fees, and policies. We can not be responsible for fees required at customs.